Feature #59

Better (and less) notifications for Tosca

Added by Rémy-Christophe Schermesser 592 days ago. Updated 490 days ago.

Status:New Start:12/18/2008
Priority:High Due date:12/18/2008
Assigned to:Rémy-Christophe Schermesser % Done:

90%
Category:Visible Spent time: -
Target version:0.9

Description

With the mailing list approach, you get a lot of e-mails from Tosca. The idear is to lessen the number of emails sent, to only send the useful ones.

Related issues

related to Feature #4 An full email should be sent to the new assignee. New 11/11/2008 11/11/2008
follows Bug #63 Mail fields are not correct Closed 12/17/2008

History

12/16/2008 01:37 AM - Rémy-Christophe Schermesser

One idear is :

- You can subscribe to a specific issue
- You can subscribe to all the issues of a contract/client
- You can subscribe to issues which linked to a specific software
- You can subscribe someone else to an issue
- You can unsubscribe to an issue only if there is at least an other person following the issue
- You are automatically subscribe to an issue when you post a comment on it

12/16/2008 09:28 AM - Michel Loiseleur

For a real subscription model, we'll need a real subscription table, IMHO, a 'cc' field won't be enough.
Here is a draft, for a v0 : 
1 create_table "subscriptions" do |t|
2   t.integer  "user_id" 
3   t.integer  "contract_id",                 :null => false
4   t.integer  "issue_id",                    :null => false
5   t.datetime "created_on",                  :null => false
6 end
7 add_column :knowledges, :subscription, :boolean

With this data model, and some helpers on ActiveRecord we can write things like this :
1   issue.contract.subscribers
2   issue.software.subscribers
3   user.contracts_subscribed
4   user.issues_subscribed
5   user.softwares_subscribed

We could keep the CC field for special case; e.g.: when a specific person cannot have an account but he has to be informed of what's going on. What do you think of this ?

12/22/2008 03:40 PM - Rémy-Christophe Schermesser

Here the v0.5
We have polymorphism relations with :
- contract
- knowledge
- issue

We have access to the software by the knowledge of the user.

1 create_table "subscriptions" do |t|
2   t.integer  "user_id" 
3   t.integer  "model_id",                 :null => false
4   t.string   "model_type",               :null => false
5   t.datetime "updated_on",               :null => false
6 end

With this data model, and some helpers on ActiveRecord we can write things like this :
1   contract.subscribers
2   software.subscribers
3   user.contracts_subscribed
4   user.issues_subscribed
5   user.softwares_subscribed

12/23/2008 10:00 AM - Rémy-Christophe Schermesser

Here is a new list of the subscriptions :

- You can subscribe to a specific issue
- You can subscribe to all the issues of a contract
- You can subscribe to all the issues which software is linked to one of your knowldges
- You can subscribe someone else to an issue

- You are automatically subscribe to an issue when you post a comment on it
- You are automatically subscribe to a contract if you are the TAM

- You can unsubscribe to an issue only if there is at least an other person following the issue
- You can unsubscribe to a contract only of there is at least an other person following the contract

Any other idear ?

12/31/2008 11:08 AM - Rémy-Christophe Schermesser

Advancement :

- You can subscribe to a specific issue : DONE
- You can subscribe to all the issues of a contract : DONE
- You can subscribe to all the issues which software is linked to one of your knowldges DONE
- You can subscribe someone else to an issue : DONE

- You are automatically subscribe to an issue when you post a comment on it : DONE
- You are automatically subscribe to a contract if you are the TAM : DONE

- You can unsubscribe to an issue only if there is at least an other person following the issue : DONE
- You can unsubscribe to a contract only of there is at least an other person following the contract : DONE

12/31/2008 11:08 AM - Rémy-Christophe Schermesser

  • % Done changed from 0 to 70

12/31/2008 11:24 AM - Rémy-Christophe Schermesser

List of the tests made

- You can subscribe to a specific issue
- You can subscribe to all the issues of a contract
- You can subscribe to all the issues which software is linked to one of your knowldges
- You can subscribe someone else to an issue

- You are automatically subscribe to an issue when you post a comment on it : DONE
- You are automatically subscribe to a contract if you are the TAM : DONE

- You can unsubscribe to an issue only if there is at least an other person following the issue
- You can unsubscribe to a contract only of there is at least an other person following the contract

01/07/2009 11:03 AM - Rémy-Christophe Schermesser

  • % Done changed from 70 to 90

Now we have to make some tests

01/29/2009 09:35 AM - Rémy-Christophe Schermesser

Erwann Legall had a good idear.

For the TAM of a contract, he will only receive important emails from his contarct and not all.
Ex : Only start of request, and affectation of it, and close.

What do you think of it ?

01/29/2009 01:58 PM - Michel Loiseleur

I agree with that, it's a good idea.

03/27/2009 06:44 PM - Michel Loiseleur

  • Target version changed from 0.8 to 0.9

This feature will be finished in 0.8.x or 0.9

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